TAMP has implemented Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) for online receipt and disposal of Public Grievance.

          “Contact Us” and “Feed Back” links in the website of TAMP provide direct access to e-mail address of TAMP to interact on line and the website gives details of the postal address of TAMP to enable offline interaction to the members of the civil society and staff of TAMP.

          TAMP also   undertakes review of Tariff Orders for review of errors on the face of records considered and for any other justifiable reason. The Union Government has the powers to modify TAMP’s Orders or issue “Policy Directions” on matters relating to port pricing.